Managed Services

We operate what we ship, and keep it current

Launch is where the work begins, and where steady care starts to pay.

Always on

Change requests made the way you would ask a team, live the same day, on the record

An AI system in production keeps moving.

We operate the product as if it were ours, absorb change the moment you ask, and keep every action on the record. You own the repository and can take it at any time.

Who is this for

Built for organisations accountable for the outcome

Systems too important to neglect

Live software whose uptime is a business matter.

AI that must stay current

Models move underneath you, and accuracy holds while something tends it.

Teams building an ops function

You built it, or we did, and now it needs running by someone accountable.

What operating it includes

Managed Services

Monitoring and observability Maintenance and patching Continuous iteration Model currency Change in plain language Audit and governance

What the arrangement gives you

Functioning assets

An operated systemRun for you, day to day.
A predictable cadenceChange absorbed continuously.
A complete audit trailWho did what, on what, and when.
The right to leaveYour repository, your records, yours to move.

Questions

The questions clients ask first

Is this a fixed support contract?

Several approaches are available. Cognivo aims to deliver value at pace, so the arrangement is set by a short dialogue against the client’s requirements.

How does a client request changes?

In plain language. Triaged, built, retested, published, on the record.

How does a client take it back in-house?

The client keeps the repository and records, and can run it in-house at any time.

Does Cognivo operate systems built elsewhere?

Yes, after an assessment. Cognivo understands a system before taking accountability for it.

The rest of the firm

What needs running?

A scoping conversation costs nothing and ends with a working prototype, built and demonstrated by Cognivo. Your infrastructure, your governance, from day one.

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